A 99.9% Server Uptime
Our cloud hosting system is based on a steady, enterprise–class hardware architecture and a significantly tweaked Linux variation. Thus, irrespective of what your site is, or how many visitors you have, or even in case there is a DoS attack, our web hosting servers will stay up and running and your websites will remain online.
Our Linux cloud hosting plans include a 99.9% server uptime guarantee. And no matter which datacenter you select, our guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on top–class hardware supplied by Juniper. Moreover, on each and every router, we have installed a firewall with an advanced algorithm in an effort to filter out all dubious requests.
As a result, in all our data centers – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you will enjoy a 99.9% network uptime guarantee. And this guarantee is valid for all web hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you are not very pleased with our hosting services, or if you find them insufficient, or if you decide that you need to have a Linux VPS web hosting instead of a cloud hosting plan – you will receive a refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have complete control of your domains even when you close your hosting account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive an answer, you are aware of how annoying this can be, even more so if your website is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our customer service technicians will be here for you and they will reply to you within 60 minutes. And the best thing is that their average support ticket response time is less than twenty minutes!