Extensive Online Documentation

What's online documentation? How could it help you get more familiar with the field of web hosting?

In spite of the fact that the hosting service supplied by the different companies is more or less the same, each provider has got their own platform with its own tweaks and ways to do specific procedures. In this case, a detailed knowledge base would be exceptionally useful both for persons with zero practical experience and for technically advanced users who will at some point find out how given procedures are done, but will lose time in the meantime. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, sparing users loads of time and efforts. The end result is happier customers, since they can effortlessly find the info they’re seeking, and a lot less work for the support staff representatives, because usually the majority of the enquiries and issues that customers have got are already described in the knowledge base. Given that the articles are professionally written and cover more things, you will be able to learn more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting plans include a detailed knowledge base where you can find info on all the problems that you could possibly confront and their resolutions. You can find out how to create and manage a mailing list, how to use an .htaccess config file, or how to proceed if the settings of your email client are correct, but still you are unable to send emails, for instance. We have tried our best to be as thorough as possible and to encompass all the available options so as to save you time and to provide you with different solutions for every single problem. The knowledge base comprises educative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the functions and features of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each section of the Control Panel, while if you’d like to see the entire collection of articles, you should go to the Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come bundled with a comprehensive article library where you can find any information that you may require about our hosting services or about the Hepsia Control Panel that we are using. We’ve prepared it on the basis of the feedback that we have collected from our customers through the years and, as a result, our articles deal with specific problems that you may bump into and propose the best way to solve them, for instance getting an HTTP 500 error message or not being able to send emails from your PC even though you have the right settings. The articles are available in every single Control Panel section and you can access them at any given time. They can help you widen your knowledge not only about our services, but also about the web hosting realm as a whole, as they feature thorough guidelines and general info such as what cron jobs or file permissions are.