Installation and Troubleshooting

Find out more about the services offered by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.

Besides having more resources, a reason why you could get your own server and use it instead of a shared hosting plan is the fact you can install and run a wide variety of software. With a shared account, you could use apps, that don't need root access and aren't set up server-side, so if you need certain software for your Internet sites, you can't do the installation on a shared web server. This isn't so with a hosting server of your own where you'll be able to install everything you need. The downside is that you may not have much experience and handling your own machine is more complicated that managing a shared web hosting account in which the provider handles the majority of things. This is why we offer one more service for our server plans called Installation & Troubleshooting and you could reap the benefits of it any time you come across any difficulties with the supervision of your machine.

Installation and Troubleshooting in VPS Web Hosting

The upgrade can be acquired for any of the virtual private server packages no matter the OS and Control Panel that you've picked or the task that you need to be performed as our administrators will aid you with everything associated with the software on the machine. This includes, but is not limited to, installing third-party apps, setting up server options, troubleshooting scripts when they don't function efficiently, etcetera. The upgrade provides sixty minutes of work and if a particular task requires less time, the remaining minutes will be available for the future and will be listed within the VPS billing CP. You can use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which offers 30 minutes of custom work on your server. In this way, you can work on your sites without needing to worry that you will not be able to use some app or losing time on technical matters.

Installation and Troubleshooting in Dedicated Servers Hosting

The upgrade is available with all of our Linux dedicated servers hosting and provided you add it, our knowledgeable admins can help you with everything on your machine. Such as installing any third-party software which you might want to use on the web server and troubleshooting any script which performs badly or doesn't run at all. Our upgrade features an hour of work and in case a particular task isn't very time-consuming, we'll add the remaining time to your account. You will be able to discover how many minutes are left inside your billing CP and use them whenever you need help again. The Installation & Troubleshooting upgrade could be acquired at any time, so in case you need something to be installed in the very beginning, you could add it to your order during the sign up process, while if you need help afterwards, you can add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack too, but if you require more work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the very best feasible way.