There're a lot of cloud hosting companies available, yet many of them are resellers who have limited resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the phone. The type of support that you'll have via this particular way of communication will vary based on the service provider - a few of them provide expert telephone support, others offer general and customer support only since some matters are more time-consuming and it's faster and easier to be resolved with a trouble ticket, particularly when the issue has to be escalated. Still, it is good to find that you could always contact your hosting supplier because there are lots of small problems which can be taken care of without difficulty and in a very timely manner through a telephone call, not mentioning that you are able to get additional information for the services before you become a client.

Phone Support in Cloud Hosting

Because we have live phone support 14 hours daily, you're able to call us and speak with one of our customer support agents to find out more about the Linux cloud hosting that we provide and make sure that our servers meet the system requirements for your websites prior to you buying anything. For your convenience, we now have phone numbers on 3 different continents so you can call the one nearer to you - in the USA, the United Kingdom or Australia. In case you're already an existing customer, you'll be able to call us about general and billing matters, and about some tech ones. In case the problem is strictly technical or it requires longer time to handle, you'll have to go through our ticketing system, which will enable both you and our tech support crew to track the info supplied by each side.

Phone Support in Semi-dedicated Hosting

When you need more information about the Linux semi-dedicated hosting that we supply, you can call one of the three support lines that we have around the globe - in the United States of America, Great Britain and Australia. In this way, you can check ahead of time if our services will be suitable for your websites. In case you are already our customer and you've got a semi-dedicated account, you're able to get in touch with us on the phone for 14 hours a day about any type of billing or general questions. For strictly tech problems you will be able to use our ticketing system in order to communicate with our tech support since sometroubles simply require more time to be taken care of, but we can help you over the phone with lots of minor tech problems as well, saving you time and efforts.