Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • In the Web Site Control Panel you can find an in–depth Help Center section featuring loads of how–to articles and regularly asked questions. They are answered by our support team of experienced technicians. Simply fill in your question and our smart platform will show you the best answer.

  • Top quality support service
  • Instructional Videos

  • For people who’d rather find out how to settle a regularly encountered issue by watching an educational video clip, we have added a compilation of video tutorials to our Web Site Control Panel. All the videos are concise and easy to grasp. They offer step–by–step presentations of different site administration procedures.

  • Intuitive help center
  • A 60–Minute Support Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24x7 customer service and a sixty–minute ticket response time guarantee. Our practiced customer service technicians will be available to you 24/7/365 to attend to your enquiries and to fix any problem that you may chance upon. Just submit a technical support request from the Help Center and we’ll reply to you in no time.