1 hour ticket response
Timely assistance is our foremost priority and that is the reason why we have a team of accomplished techs who are prepared to provide a fast reply to any question that you could have. Simply submit your trouble ticket from your Web Site Control Panel and we’ll reply within 60 minutes in the worst case scenario. As a matter of fact, we work hard and aim for a twenty–minute ticket response time.
A First–Rate Customer Service
Our customer support team representatives possess significant experience in the Linux cloud hosting sphere and are practiced enough to supply a rapid answer to your problem. If, however, the issue at hand is not within the competency of a technical support engineer, the customer support ticket will be forwarded to a programmer or admin for further investigation.
An Easy–to–Navigate Help Center
To help you get a quick hint on how you can use a certain feature, we have included a really intuitive Help section in our Web Site Control Panel. You can search through an enormous collection of web hosting account administration articles and website administration articles, take a peek at the F.A.Q. repository or check our instructional video tutorials.