Help and Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Answer Warranty

  • Our technical assistance crew is on duty day and night to take care of all of your assistance tickets. Every ticket you send to us is going to be resolved within maximum sixty minutes. If your situation requires help from an administrator, we’ll address the ticket to the person on duty and will notify you that the issue is under control.

  • Top quality support service

  • Expert Client Assistance Service

  • We’ll be online for you 24/7/365 to provide you with information and customer support and also to aid you with any problem that you might encounter whilst supervising your virtual server. We will support you with all pre–installed packages, plus your Operating System, server management panel (dependent upon the VPS type) and the Web Site Control Panel created solely by our company.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Site Control Panel that will come for free along with your virtual server, you can discover an interesting Help section, incorporating everything you should have knowledge of when working with your websites and software. We have introduced a wide selection of how–to reports and video guides that present the fundamental site administration tasks in an easy to comprehend form.

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