Q: What exactly does website migration imply and what does it involve?
A: The web site migration service that we are offering is free (within a certain limit). We will move your web site(s) to our state–of–the–art cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can lead to lost data and undesirable downtime. That’s the reason why we will do all that for you for free!We’ve got highly capable administrators whose principal task is to make sure that your site performs precisely as it did on your former web hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based on well–known web apps like WordPress and Joomla™.
Q: Just how long will the web site migration process take?
A: While we cannot give you a precise time interval, since there are a lot of variables, among them the size of the web files and databases, the physical location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll try our best to transfer your website within 48h, and in some cases – within 24h (if the website content is not large).
Q: Do you need something from me before you start moving my site?
A: We’ll need the login details for your old hosting provider’s Control Panel as well as the site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: Will there be any outage for my website?
A: Your web site will continue to work just like it did before with your old hosting provider. After we are through with the transfer, your site will be configured to work on our system and we will alert you to preview it. If everything is working correctly, all you will need to do is edit the name server records corresponding to your domain name. Your site will be transferred over to us with no downtime.
Q: Will my current web hosting provider find out that I’m leaving them?
A: No. We’ll never get in touch with your web hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Essentially, if we can acquire access to your Control Panel, we will be able to transfer your website.The only platforms that we do not support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.